At Sparepartsgodam.com, operated by Spare Parts Godam, we value and respect the privacy of our customers, partners, and website visitors. This Privacy Policy explains how we collect, use, store, and protect your personal and non-personal information when you access our website, purchase automobile spare parts, or use our wholesale and retail services across Nepal. By using our website, you agree to the terms outlined in this Privacy Policy.
Information We Collect
Sparepartsgodam.com collects personal information such as your name, phone number, email address, billing and shipping address, and business details when you register, place an order, or contact us. For wholesale customers, additional business-related information may be collected for verification and pricing purposes. We also automatically collect non-personal information including IP address, browser type, device information, pages visited, and browsing behavior to improve website performance and user experience.
How We Use Your Information
The information collected by Sparepartsgodam.com is used to process orders, manage deliveries across Nepal, provide customer support, and communicate important updates related to your purchases. We also use this data to improve our products, services, website functionality, and overall customer experience. Your information helps us prevent fraud, ensure secure transactions, and comply with applicable legal and regulatory requirements. We do not sell or rent your personal information to third parties.
Cookies and Tracking Technologies
Sparepartsgodam.com uses cookies and similar tracking technologies to enhance website functionality and improve user experience. Cookies allow us to remember user preferences, analyze website traffic, and optimize performance. You may choose to disable cookies through your browser settings; however, some features of the website may not function properly as a result.
Payment Information and Security
All payments made on Sparepartsgodam.com are processed through secure third-party payment gateways. We do not store or have direct access to sensitive payment information such as debit card, credit card, or banking details. We follow strict security standards to ensure safe and secure online transactions for all customers.
Data Protection and Security Measures
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure. While we take all reasonable steps to safeguard your data, no internet-based system is completely secure, and we cannot guarantee absolute security. However, we continuously review and improve our security practices.
Sharing of Information
Sparepartsgodam.com may share your personal information with trusted third-party service providers, such as delivery partners and logistics companies, solely for order fulfillment and service improvement. Information may also be disclosed if required by law or government authorities, or to protect the rights, property, and safety of Sparepartsgodam.com, its users, and partners. All third parties are required to maintain confidentiality.
Wholesale and Business Accounts
For retailers, workshops, and wholesale customers, Sparepartsgodam.com may collect additional business information to verify identity, offer bulk pricing, and manage long-term business relationships. This information is treated with the same level of privacy and security as all other customer data.
Third-Party Links
Our website may contain links to third-party websites for additional resources or services. Sparepartsgodam.com is not responsible for the privacy practices, content, or policies of these external websites. Users are encouraged to review the privacy policies of any third-party sites they visit.
Children’s Privacy
Sparepartsgodam.com does not knowingly collect personal information from individuals under the age of 18. If we become aware that such information has been collected unintentionally, we will take immediate steps to remove it from our records.
Your Rights and Choices
You have the right to access, update, correct, or request deletion of your personal information, subject to legal and business requirements. You may also opt out of promotional communications at any time by contacting us directly or using the unsubscribe options provided in our communications.
Changes to This Privacy Policy
Sparepartsgodam.com reserves the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page with an updated revision date. Continued use of the website after changes are made indicates acceptance of the revised policy.