Welcome to Sparepartsgodam.com Help Center
At Sparepartsgodam.com, we are committed to providing fast, reliable, and friendly support for all your automobile spare parts needs. Whether you are an individual customer, a retailer, or a wholesale buyer, our Help & Support Center is designed to answer your questions and assist you every step of the way.
How We Can Help
Our team provides assistance in the following areas:
- Order Placement & Tracking
Help with navigating the website, placing orders, and tracking delivery status. - Product Information
Guidance on spare parts compatibility, specifications, and availability for cars, bikes, and scooters. - Wholesale & Bulk Orders
Support for retailers and business accounts including pricing, bulk order processing, and account management. - Returns, Refunds & Replacements
Assistance with initiating returns, processing refunds, and arranging replacements according to our policies. - Technical Assistance
Clarification on installation guidelines, usage instructions, and maintenance tips. - Payment & Billing Support
Help with payment confirmation, invoice requests, and payment-related queries.
Customer Support Channels
You can reach our Help & Support team through the following channels:
Email: [Add Official Email]
- For detailed inquiries, product questions, or order issues.
- Response time: within 24–48 hours.
Phone/WhatsApp: [Add Contact Number]
- Quick assistance and real-time support.
- Business hours: Monday–Friday 9:00 AM – 6:00 PM, Saturday 9:00 AM – 4:00 PM.
Live Chat (if available)
- Instant support for website users during business hours.
Contact Form
- Submit your name, email, phone number, and message through our website form for any general inquiries.
Tips for Faster Assistance
- Keep your order number handy when contacting support.
- Provide accurate vehicle details for product compatibility queries.
- Include photos or videos if reporting damaged or defective products.
- Respond promptly to delivery calls or messages to avoid delays.
Feedback & Suggestions
We value your feedback and are constantly improving our services. Please share your suggestions, complaints, or ideas for better service delivery via email or phone.
Why Contact Sparepartsgodam.com Help & Support?
- Dedicated support for retail and wholesale customers
- Nationwide delivery support across Nepal
- Expert guidance on spare parts selection and installation
- Efficient resolution of returns, refunds, and replacements
Sparepartsgodam.com – Your trusted partner for quality spare parts and exceptional customer support in Nepal.